What You Need, I’ve Got
Looking for content to represent your company’s voice and tone?
Requesting processes to be user-friendly and in layman’s terms for the average joe?
Desiring grammatically-correct policies and procedures?
Need a tech-savvy writer to help create guides, help sites, and more?
Technical Writing & User Experience (UX)
The majority of my career sits in this corporate sphere. Whether I am building a help site for Human Resources, rewriting Finance reference materials, or designing processes for Store Operations, I know how to transform complex jargon into clean, UX-friendly, and accurate content in a variety of content management systems (CMS).
Marketing & Editing
Whether printed or digital, I merge my creative and technical writing skills to deliver a thoughtful online experience to increase profit margins through soft-selling practices. By educating customers on the importance of upgrading their products and services, I nudge customers into seeking the business to bridge their profit and service gaps.
Skillsets
Hold feedback sessions with users and collaborate with subject matter experts and other lines of business to ensure delivery of content aligned with business deliverables
Develop processes, reference materials, videos, and graphics for each line of business
Incorporate a clean, easy-to-understand writing style while upholding corporate brand/style standards
Manage content in a variety of different internal CMS systems
Skillsets
Collaborate with product owners and vendors to create or update material for existing and upcoming products/services
Manage printed and digital materials for trade shows and online marketing efforts (internally and externally)
Create tailored content (e.g., videos, photography, text) to support online marketing funnels and mediums (e.g., blogs, newsletters, email campaigns, etc.)